Recommendation 14: Accessibility

Ensure that all European public services are accessible to all citizens, including persons with disabilities, the elderly and other disadvantaged groups.


Belgian Web Accessibility

The Federal Public Service BOSA has been designated in the Royal Decree of 5 September 2019 as the control body for the accessibility of websites and mobile applications for the public sector and for defining the control method as provided for in the European Directive (EU) 2016/2102. The Belgian Web Accessibility Office (BWAO) is a steering group set up and led by the FPS BOSA to carry out these tasks properly in consultation with the Regions and Communities.